- Where are you located? In Catawba, NC. You can find the map on the Contact Us button.
- What all do you do? We do embroidery & laser engraving.
- What items can I embroidery? Most fabrics can be embroidered. If a needle can pass through and grab onto something, it can be embroidered. (We have even done clear plastic cosmetic bags) If in doubt, contact us for the answer.
- What items can be laser engraved? Wood, Coated Metal, Leather, Silicone and Stainless Steel. Have an idea…just ask and we will check it out.
- What kind of file do you need? For embroidery, I need a clear picture file (png, jpeg) this will be turned into a stitch file. For laser engraving, we need a vector file (svg, eps) or a clear picture file (png, jpeg)
- How much do you charge? This depends on the work being done. For example, if this is a large batch order of a logo there will be a one time design fee and a per unit charge. If it is a name embroidered on a bag, it is a simple charge per name. We will discuss any and all charges PRIOR to any work being done.
- How do you take payment? Cash on delivery, emailed invoice where you can pay by card or Venmo
- Who gets the items? If you need new items, you can purchase and send/bring to be done or we can order and you pay the costs of the items. We do no make money on the items themselves.
- How do I get my items? You can pick up or we can ship at buyer’s cost. Drop offs can be arranged within reason after speaking.
Have another question? Please contact us.